Real-Time Digital Human Terminal

01 / VALUE

Value Created for Enterprises & Stores

Unified messaging, global reception, instant answers, one machine for many roles — leave repetitive presenting to the digital human, and let people do the creative work.

B2BFor Enterprises

Unified messaging — your company story never goes off-script
Receive global clients in 100+ languages
Policies, rules and information — instant answers on demand
Cut the manpower spent on repetitive presenting

B2CFor Stores & Showrooms

Scan to explain — complex products made simple
Zero language barriers with foreign customers
A digital sales assistant that proactively recommends
Plays ads when idle — one machine, many roles

02 / CORE FEATURES

Core Feature Matrix

From proactive greeting to material distribution — a complete interaction loop covering reception, presenting, translating and shopping assistance.

F-01

Real-Time Intelligent Interaction

Proactive greeting: detects visitors within 1.5–2m, wakes from standby and says hello first
Voice wake-up: activates as visitors approach, or via a wake word to start presenting
Interruptible dialogue: interrupt, follow up, or say "skip" anytime
Touch interaction: tap the screen for company overview, product categories and case studies

F-02

Multilingual Two-Way Interpreting

Recognizes and speaks 100+ languages (Chinese, English, French, Korean, Japanese, Vietnamese, German, Portuguese and more)
Two people speak their own languages face-to-face — the digital human interprets in real time
Translation + recommendation: summarizes and recommends from the knowledge base while interpreting

F-03

Knowledge-Base Q&A

Local knowledge base: policies, product highlights and price ranges — available offline
Cloud vector store: whitepapers, long documents, scripts and certificates
Semantic retrieval + keyword verification — answers with citations, fully traceable
Material-pack QR code: after presenting, materials and contact cards are bundled for scan-and-go

F-04

Barcode-Scan Shopping Assistant

Scan a product barcode to pull up its knowledge-base entry instantly
Standardized, multilingual product presentation by the digital human
Solves complex-product explanation and foreign-customer communication

F-05

Idle-Time Ad Playback

Plays preset ad videos automatically when the device is idle
One machine, many roles — higher utilization and ad exposure
Images and videos stored locally — smooth playback with no network dependency

F-06

Custom Appearance & Voice

AIGC-generated avatar: style library → character design → material retraining → HD upscaling & expression binding
Real-person replica: script & etiquette → filming → voice synthesis / cloning
Multiple voice profiles, unified brand etiquette wording
Customization process: requirement discussion → avatar confirmation → training & recording → on-screen tuning

F-07

Perception Hardware

Camera + 4-mic noise-cancelling array for more stable lip-sync binding
Face framing: used only for interaction alignment and distance sensing — no identity storage
Array beamforming: focuses on the visitor, suppressing noise and echo
VAD + lip-trigger for higher accuracy; thresholds auto-raise in noisy mode

F-08

On-Screen Controls & Human-Centered Design

On-screen buttons for rest / interrupt / language / exit
Visitors control the pace of the presentation themselves
Accessible interaction — easy for seniors and children alike

F-09

Compliance

Voice cloning and portrait licensing used in compliance with local regulations
Faces not stored by default; sensitive-word filtering and masked display
Auditable logs — every action traceable

03 / ARCHITECTURE

Technical Architecture

Full-link inference from ASR → NLU → Retrieval → Generation → TTS: a local hot path guarantees low latency, while a cloud cold path extends complex capabilities.

STEP 01 ASR Speech recognition model

STEP 02 NLU Intent understanding model

STEP 03 Retrieval Vector model · semantic + keyword

STEP 04 Generation Local model + cloud LLM

STEP 05 TTS Speech synthesis · with voice cloning

HOT PATH · LOCAL

Local Low-Latency Inference

Interruptible dialogue, persona & script version management, local knowledge base, local media — all critical interactions run on-device with millisecond response, even offline.

COLD PATH · CLOUD

Cloud Capability Extension

Long-document understanding, complex reasoning, multilingual services, tool calling — heavy workloads go to cloud LLMs, continuously expanding what it can do.

ASR EngineSpeech Recognition

NLU UnderstandingIntent Understanding

Retrieval / Vector ModelSemantic Retrieval

LLM GenerationLocal + Cloud LLM

TTS SynthesisVoice Clone Ready

Vision ModelVAD · Lip-Sync · Avatar Driving

04 / DEPLOYMENT

Deployment & Integration

From high-security intranet sites to fast cloud pilots — three deployment modes adapt flexibly, integrating with existing enterprise systems via a secure gateway.

OFFLINE

Fully Offline

Local knowledge + local inference — data never leaves the device. For intranet and high-security environments.

RECOMMENDED HYBRID

Hybrid Cloud

On-device hot path + cloud extension — balancing response speed against model capability ceilings.

CLOUD

Full Cloud

Fast pilots and elastic scaling — ready out of the box, pay as you go.

System Integration (via Secure Gateway)

Access Control Visitor Registration WeCom DingTalk Feishu Meeting-Room Displays

Security & Compliance

TLS transport, API authentication, IP whitelisting
Auditable logs
Faces not stored by default
Sensitive-word filtering and masked display
Media stored locally — never leaves the device
Camera used only for interaction alignment and distance sensing

05 / SCENARIOS

Application Scenarios

From corporate showrooms to government halls, from trade shows to retail floors — wherever the digital human stands, service follows.

Corporate Reception / Showroom

Greeting, company introduction, product tours, material distribution and lead capture.

Trade Shows / Promotion

Receive global clients in 100+ languages with a unified pitch.

Retail / In-Store Guidance

Scan-to-explain, standardized presentation of complex products, foreign-customer reception, two-way live interpreting.

Government / Service Halls

Policy interpretation, regulation consulting and process guidance (powered by the knowledge base).

Inside the Enterprise

Employee policy Q&A, information lookup and bilingual communication support.

Idle Hours

Ad video carousel — the device keeps working, one machine for many roles.

Real-Time Digital Human
All-in-One Terminal